Help Center

Change to your local currency by clicking the USD on the top right side of the page. A list of currency will appear then select the currency you prefer. If your currency isn't on the list, do not hesitate to contact us at support@coswears.com.

Our products are shipped from our trusted overseas supplier/manufacturer. Although we are a fairly new online store, we have been selling apparels offline and our manufacturer has been making custom apparels for several years and are known for their quality work and print.

All your payments are processed through Paypal Express checkout as our payment gateway. Rest assured that all your credit/debit card details or Paypal accounts are kept secured and that we have no access from it.

Thank your for choosing Coswears! In order to maintain the print and quality of your Coswears apparel, please remember the following washing guidelines:

• Ironing (Maximum temperature: 230F/110C)
  
• Do not bleach
  
• Drip dry only
  
• Do not dry clean
  

We accept Paypal payment and credit/debit cards (Visa, Mastercard, American Express, Discover) through Paypal Express Checkout. 

 

Apply your discount code to the "discount code" input box upon check out (shown below). 

Step 1. Once you're done with filling up all your info (name & complete address) and choosing your preferred shipping method in the checkout page, click "COMPLETE ORDER" to use your debit/credit card for payment through Paypal Express Checkout.

Step 2. You will be redirected to a new window with Paypal and you will have the option to login to pay using Paypal. But if you don't have a Paypal or you prefer to pay using debit/credit card, scroll down the page and you will see the option to PAY WITH DEBIT OR CREDIT CARD. 

Step 3. Once you click the PAY WITH DEBIT OR CREDIT CARD button, you will have to fill up all the required information including card details, billing address, etc.

Step 4. Once all info is filled up, complete your order by clicking the PAY NOW button at the bottom of the page. And you're all done! You have now successfully purchased your first order with us using your credit/debit card!

If you typed the wrong address or missed out some information, please do not hesitate to contact us at support@coswears.com within 24 hours after the order is placed and we can edit it out for you.

Order modifications and cancellations are only accepted within 24 hours upon placing an order. Contact us immediately at support@coswears.com.

We offer Free Standard Shipping Worldwide which takes 7-15 days delivery time. No code and no minimum order required.

If you want express shipping, please contact us directly at support@coswears.com

Each shirt is cut, sewn, and custom printed just for you when you place an order. So please allow 3-7 working days processing time for apparels, and 9-12 working days for shoes, for our manufacturer to custom-made your orders before we can ship them out for you.

Free Standard Shipping takes 7-15 working days. Check out our Shipping Policy for more info. 

We assure you that your order is already on its way to you. But if you didn't receive your order within the span of waiting time (3-7 working days processing time + Standard shipping 7-15 working days), do not hesitate to contact us at support@coswears.com.

Coswears is not responsible nor assume liablity for lost packages due to incorrect shipping address provided by customers. We only resend orders for lost packages with correct shipping info.

Refund and replacement claims will only be accepted within 10 days upon receiving the order. We only accept replacement/refund if and only if the items are:

• damage
• has non-removable stain
• broken zipper
• has missing button
• misaligned stitch
• unsewed
• printing issues
• has missing items
• we shipped the wrong size/items

Please note that we do not accept and has the right to deny unapproved replacements/refund. Contact us immediately at support@coswears.com.

We apologize if we didn't get your order right. With so many orders, sometimes our manufacturer ships out wrong items by mistake (but that doesn't happen too often tho!). But don't worry! Please contact us immediately at support@coswears.com along with a photo of what you received and we can send you the correct items right away!

We sincerely apologize for not shipping out your complete order. Please contact us immediately at support@coswears.com along with a photo of what you received and we can send you the missing items right away.

We offer free size exchange to all orders. Please take note that customer will cover all fees during the exchange including the shipping cost of returning the item back to us and cost of reshipping the new size to you. Contact support@coswears.com to inquire about the reshipping fee.